Communication and Corporate Image Department

Av. da República, 35-5º. 1050-186 Lisboa

Telephone - 21 351 0070 (Call cost to national fixed network)

Please address your request to the email addresses indicated below according to the subject of your request: 

General information:
Data Protection:

The personal data you send to the email addresses indicated above will remain confidential and will be processed by the Portuguese Banking Association (Associação Portuguesa de Bancos - APB), with registered office at Av. da República, n.º 35, 5.º andar, 1050-186 Lisboa, in accordance with our Terms of Use and Privacy Policy.

Data subjects should exercise their rights of access, rectification, erasure, opposition, restriction of processing and data portability by writing to, notwithstanding their right to file claims or requests, relating to their data protection rights, with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados).

If data subjects exercise the aforementioned rights by email sent to from an address that was not previously indicated to the APB, said email must be accompanied by proof of identity. This proof must also be provided to the APB if the rights are exercised by data subjects via a means of communication other than email.