Alternative Dispute Resolution Protocol

CMVM
13th November, 2023 at 09:00:00

The President of the APB participates in the signing ceremony of the Alternative Dispute Resolution protocol. The ceremony will take place in the CMVM auditorium on November 13, at 9.30am. The session will be attended by representatives of the participating financial institutions, as well as the Chairman and Vice-Chairman of the CMVM.

This protocol aims to speed up the resolution of disputes for non-professional investors, outside of the courts, by allowing disputes with consumers, with a value of 15.000 euros or less, to be discussed in ADR centers.

Intervention of the Portuguese Banking Association President (portuguese)